CREDITFORCE V6

For Professional Services

Over the past 20 years Innovation Software have been the leading provider of collections and work-in-progress (WIP) management systems to the world’s legal and professional services organisations. We now work with over 20% of the top 100 global law firms in more than 26 countries.


The CreditForce PSE range provides a comprehensive suite of applications for legal regulatory compliance management, finance, revenue and collections management teams. We offer specialist collections modules to meet the needs of aviation, marine, and personal injury practices, as well as for SRA residual client account balance management, direct debit, eBill tracking, and automated payment allocation.


CreditForce is fully automated and includes RTA (Repetitive Task Automation) such as Intelligent Task Lists and Email Tracker which saves a copy of each email sent as well as each reply received. Collectors waste less time on administrative tasks, and more time on customer relationships, collecting cash and reducing DSO.

 

COMPLIMENTARY MODULES

 

CREDITFORCE

WIP MANAGEMENT

Our comprehensive Work-In-Progress and pre-bills management and reporting suite allows for total contract to cash management and is an essential solution for accurate projections, analytics and reporting and in understanding the total exposure and status of a given matter at any time.

CREDITFORCE
SRA RCAB

The only Residual Client Account Balancing regulatory tool around. Provides an exceptionally effective and easy-to-use solution to enable the administration of the Solicitors Regulatory Authority requirement to be automated, enabling the time and risk associated with its compliance to be minimised.

CREDITFORCE, E-BILL COLLECTIONS TRACKER

Many organisations are using eBilling to render their invoices to their customers and clients. CreditForce eBilling integrates with the leading eBilling agencies such as TRE eBilling Hub, and monitors the progress (or otherwise) of invoices through the payment cycle completely automatically.

CREDITFORCE
360° PROTECTION 

Automated integration with credit rating agency databases including CreditSafe, Searches Group, Credit Assist, Experian, Equifax, Dun & Bradstreet etc.

CREDITFORCE

ALLOC8

Intelligent cash allocation that learns as you use - for unrivaled match rates and automation.

CREDITFORCE

PERSONAL INJURY CLAIMS

Provides functionality for collections of Net and VAT Bills, Bordereaux, and enable efficiency gains of up to 500%, and DSO reductions of 20 to 30 days.

CREDITFORCE

FRS5 WIP VALUATION

Automates the process of WIP valuation, enabling Finance Directors to have up-to-date information on a Monthly basis, and no surprises.

CREDITFORCE 

ESTIMATE / BUDGET MANAGEMENT

Set, track and manage Matter Fee Estimates and maximise your opportunity to identify and correct Scope Creep before the budget is exceeded, rather than after.

CREDITFORCE
COMPLIANCE

Tracks and monitors that all aspects of Compliance required by Legal Regulatory Authorities in all Jurisdictions are met in the process of Client, Matter, and Bill inception.

CREDITFORCE
FDIM

Saves and retrieves instantly Financial Documents including Copy Invoices, Orders, Proofs of Delivery, and Contracts etc. for attachment to Collections e-mails and statements.

CREDITFORCE

MOBILE WEBDESK

Provides an exceptionally effective and easy-to-use solution to enable the administration of the Solicitors Regulatory Authority requirement to be automated, enabling the time and risk associated with its compliance to be minimised.

CREDITFORCE
CTI

Computer Telephony Integration module for use with the world’s leading dialler, caller line identification, and VOIP systems.

 

"DEALING WITH INNOVATION SOFTWARE IS NOT LIKE OTHER VENDORS. YOU ARE NOT A NUMBER - THEY KNOW US; THEY KNOW OUR INSTALLATION, THEY REACT, I AM A PERSON AND FEEL THEY REALLY CARE ABOUT MY ISSUES."

Director of Client Accounting
Baker McKenzie LLP

 

CREDITFORCE INSIGHTS

Financial Reporting and Dashboards

CreditForce Insights can transform the value delivered by your Finance and HR departments with best-in-class reporting on Revenue, Realisation, Profitability Analytics, HR, General Ledger and Accounts Payable. With CreditForce Insights you will always know the true health of your business and plan for the future in confidence by working with the complete picture.

Setting business strategy and forecasting ahead has historically involved a good deal more guesswork than most companies would care to admit. With the disconnected streams of data in multiple software systems, there has always been a gap in connecting the dots and finding the deeper correlations that are affecting the performance of your business.


CreditForce Insights changes all that. By seamlessly connecting the vast untapped potential of your data,  CreditForce Insights builds a breath-taking picture of the health of your business in real-time. Now you can see the true state of your business’s financial and HR performance in an instance. Easily understand and communicate the issues through fully interactive dashboards and reports that accurately highlight the bottlenecks and issues that are holding your business back from its true potential.


Use CreditForce Insights to track any KPI or metric that matters to your organisation, with interactive, drill-down features that allow native language search queries and puts informed decision making central to process optimisation and improvement. The possibilities are endless.

 

Enable non-financial people to understand complex financial data – simply, clearly, quickly and powerfully

Find answers to the questions that matter in natural language and discover correlations that affect performance

Visualise and connect your data in one place with full drill down toolsets – accessible on any device, anywhere

Save countless hours building reports with rapid real-time analytics that can be shared with anyone in the business

Measure the processes that yield positive results and replicate elsewhere and highlight and replace those that do not

Customise layouts, drag & drop tables and tune your visuals to suit your audience at every level in your business

 

CREDITFORCE ICGE V6

For Industrial Commercial and Government 

CreditForce ICGE - Industrial Commercial & Government Edition comprises state-of-the-art Enterprise Credit, Collections, Query, and Risk Management applications designed for large, mid-range, and Global Businesses.


It is ideal for use in sectors such as Financial Services, Insurance, Utilities, Telecommunications, Foods, Paper, IT, Electronic and Business Equipment Manufacturers, as well as Central and Local Government.

 

COMPLIMENTARY MODULES

 

CREDITFORCE

E-BILL COLLECTIONS TRACKER

Many organisations are using E-Billing to render their invoices to their Customers and Clients. CreditForce E-Billing integrates with the leading E-Billing Agencies such as E-Billing Hub, and monitors the progress (or otherwise) of Invoices through the Payment cycle completely automatically.

CREDITFORCE

FDIM

Instantly saves and retrieves financial documents including Copy Invoices, Orders, Proofs of Delivery, and Contracts etc. for attachment to Collections e-mails and statements.

CREDITFORCE
WEBDESK

Designed for personnel in Sales, Marketing and other customer facing roles, Webdesk allows all key accounts receivable data to be distributed to staff and reports to be fully automated. Sales personnel can directly update their projects time, cost and fees for accurate real-time forecasting wherever they may be.

CREDITFORCE

ALLOC8

Intelligent cash allocation that learns as you use - for unrivaled match rates and automation.

CREDITFORCE
360° PROTECTION 

Automated integration with credit rating agency databases including CreditSafe, Searches Group, Credit Assist, Experian, Equifax, Dun & Bradstreet etc.

CREDITFORCE

CTI

Computer Telephony Integration module for use with the world’s leading Dialler, Caller Line Identification, and VOIP systems.

 

"SINCE WE IMPLEMENTED CREDITFORCE, OUR PROCESSES HAVE BEEN STREAMLINED, THE NUMBER OF STEPS INVOLVED IN THE CHASE-PATH HAS REDUCED SIGNIFICANTLY AND DEPENDENCE ON MICROSOFT ACCESS DATABASES HAVE BEEN ELIMINATED."

Fiona Boyle, Receivables Accountant, Eir

 

GLƱEON

THE SOLUTION TO A SINGLE VIEW OF YOUR BUSINESS’S WORLD

Do you have a need to bring multiple data sources together? No problem. All Innovation Software products are supported by GLƱEON, our universal common database model.


In the case, for example, that your organisation should undertake the process of a merger or acquisition, instead of migrating data from multiple data sources into the one system, which can be a lengthy and not to mention expensive process, with GLƱEON we streamline data from multiple channels into a single format quickly, so you can be up and running in no time.

Benefits include:

  • Non-intrusive, does not require any changes to your existing database schemas or applications

  • Does not require third-party software, as all written in native SQL

  • Super fast, to load and synch your data from other systems

  • Easy to maintain and audit

GLƱEON technology powers CreditForce and all supporting modules. With incremental updates throughout the day, your transaction data is near-live and only ever as much as 5 minutes behind the host system.

Get on with GLƱEON.

Speak to us today to find out more.


Call +44 1634 812 300

 

SUPPORTING MODULES

CreditForce 360° Protection

In the current economic climate it is comforting to know that you can take steps to protect your firm’s assets. CreditForce Protection with Credit Rating Agency databases such as Credit Assist, giving you the ability to provide all-round protection for your WIP and A/R balances, and a complete understanding of the potential risk of loss to which your firm is exposed.


In addition, you can take advantage of their on-going Monitoring services, and:

  • Automatically receive information on CCJ’s, changes in Risk Rating, new Credit Reports

  • Define Workflow to route details of changes in Risk etc. to whomever needs to be informed, immediately the information is received

  • Analyse your portfolio of WIP and A/R by industry, risk category and probability of late payment etc. Automatically set and monitor Exposure limits

  • The benefits are greater control, reduced write-offs, and better working practices

  • Automatically capture and monitor changes to your Clients’ Credit Rating

CreditForce FDIM

Within all organisations there is always a need to access and retrieve invoices, orders, quotations and other financial documents created by the Accounting System for information purposes to e-mail, or reprint and send, to Customers and others. All the documents associated with an Invoice can be retrieved at the same time.


CreditForce FDIM provides several methods of ensuring that you are able to store and access the documents e.g. Copy Invoices, Orders, Contracts, Proofs of Delivery etc. and index these with the appropriate Invoice for rapid retrieval, either individually or in multiples, in .pdf format. The .pdf images can also be attached automatically to e-mails, Collections Letters etc.


There are a variety of utility programs within the Module, including features to enable print images to be captured from Legacy Systems that do not store Invoice Data files – CreditForce captures the Print image and creates a perfect reproduction of the original in .pdf format.

CreditForce CTI

CreditForce CTI enables integration with the leading CTI (Computer Telephony Integration) systems, such as VIP™, Nortel™ , and Touchstar™. CreditForce enables each users’ task lists to be synchronised with the CTI system’s Dialler software so that all Tasks requiring Calls can be dialled automatically by the CTI Dialler.


The rules defined within the CTI Dialler will therefore drive the Collector’s Workload automatically, and they will not be exposed to the tedium of continuously dialling, finding “no replies” . Productivity gains are in the region of 20% more “Talk Time” per hour.


Additionally, CreditForce intercepts inbound calls to the appropriate Collector, and displays details of the Customer and, if from callers with direct lines, their name. Users can accept the call, in which case the Caller’s Account is “Popped on Screen” or can transfer to another user or Voice mail.

CreditForce Ebill Collections Tracker

Many organisations are using E-Billing to render their invoices to their Customers and Clients. CreditForce E-Billing integrates with the leading E-Billing Agencies such as E-Billing Hub, and monitors the progress (or otherwise) of Invoices through the Payment cycle completely automatically.


The integration is effected via the Host’s Web Services and will track when:-


  • Invoice has entered the E-Billing cycle

  • Invoice has been Approved for payment , subject to Adjustments

  • Invoice has been Approved for payment in full

  • Invoice has been Rejected.


CreditForce E-Billing Workflow rules can be defined to e-mail any persons within your organisation who need to be updated with information on the Status of specific invoices e.g. if very high value invoices have been rejected, so that immediate steps may be taken to correct the situation.

CreditForce Ebill Collections Tracker

CreditForce DD and ACHD provides functionality to track and manage the Direct Debit payments of all your billing systems. 
The advanced functionality will provide: - 

  • Tracking of direct debit payment submissions and failures automatically

  • Automated workflows and notifications for failed payments including:-

    • ​Tasks

    • Notifications

    • Automated Letters

    • Direct Debit Cancellations

  • Produce reports with full analysis of direct debit failures by types, dates and amounts

CreditForce Email Tracker

CreditForce E-mail Tracker is fully integrated with Microsoft Outlook and allows Collections team to automatically track and store important email chains into the CreditForce note history - even if the original email is subsequently deleted from the server. At the time of sending an email via CreditForce, users can elect to have a task generated automatically from email replies.

Key benefits: -

  • No lost information, as all replies to emails you select for tracking are stored securely within the CreditForce database

  • Scans inbound e-mail properties (Category, GUID, Subject etc.) to determine if it is a reply to an e-mail sent from CreditForce

 

CONNECTS TO ALL THE MAJOR PMS & ERP SYSTEMS

And the not so major ones too

 

ADERANT ™

AMDOCS ™

ARTIION

C-GAS ™

ELITE ENTERPRISE ™

 ELITE 3E ™

 GALAXY ™

LAWSOFT ™

LEXIS NEXIS ARTIION ™

LEXISONE ™

MICROSOFT DYNAMICS AX™

MILES 33 ™

SAP TCS ™

 SAP ™

 SOS

 TIKIT ™

 
 

49 Avocet Way Finberry, Ashford, Kent, TN25 7FR, UK

+44 1634 812 300

©2020 by Innovation Software Limited.