CREDITFORCE ICGE V6
Collections management for
Industrial, Commercial, Government & Enterprise use
CreditForce ICGE has been specifically designed for use as specialist collections management software in the Industrial, Commercial, Government & Enterprise organisations. Comprising state-of-the-art enterprise credit, collections, query and risk management applications for large, mid-range and global businesses.
An ideal credit management solution for businesses operating within:
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Financial Services
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Insurance
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Utilities
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Telecommunications
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Foods
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Paper
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IT
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Electronic and Business Equipment Manufacturers
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Central and Local Government
CreditForce is fully automated and includes RTA (Repetitive Task Automation) such as Intelligent Task Lists and Email Tracker which saves a copy of each email sent as well as each reply received, as well as generating tasks from replies. Collectors waste less time on administrative tasks, and more time on customer relationships,
collecting cash and reducing DSO.
GLƱEON technology powers CreditForce and all supporting modules. With incremental updates throughout the day, transaction data is near-live and only ever as much as 5 minutes behind the host system.
We understand what credit management teams need. With over 20-years industry specific experience we have built CreditForce from the ground up to provide the widest range of functionality on the market to meet the most challenging requirements of collections teams and industry sectors.
CreditForce connects to all the major (and not so major) ERP Systems including:
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Amdox
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Cegas
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Coda
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JD Edwards
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Epicor
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Microsoft Dynamics AX, Microsoft Dynamics GP, Microsoft Dynamics 365 & Microsoft Navision
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Netsuite (Oracle)
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Netweaver
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Sage (from 1,000 +)
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SAP
We haven't yet found an ERP system we have not been able to connect, so if yours does not feature on the list it doesn't mean we can't.
Challenge us today and request a demonstration below.
INCLUDED MODULES
CREDITFORCE COLLECTIONS
Automated AR provisions
Automatically generate and calculate provisions based on age of invoice, query code, client risk ratings etc.
Compliance management
Send reports / notifications for missing data
Full activity auditing
Keep a complete audit trail of user activity to monitor your team's progress and evaluate the best method's of working
Payment promises & installment plans
Create payment promises and instalment plans that will automatically drive workflow when not met
Automated reporting
Reports designed specifically for Credit Control including:
- DSO / Average payment days / debtor days
- Invoice listings designed for use by Credit Controllers
- Payment trend analysis
All reports can be batched and distributed automatically
Email Tracker
Automatically saves a copy of each email sent and received through CreditForce, into the Communications History for a total audit trail
Multi-currency with on-demand conversion
Full multi-currency support with functions to allow on-demand conversion
Query management
An in-built and fully customisable system to handle query-management and drive workflow
Collections workflows
Automatically create and set tasks for collections / accounts-receivable management, and send automatic collections / accounts-receivable reminder letters and statements.
FDIM (Financial Document Image Management)
A complete financial document image management system is included to save copy bills and other finance related documents (includes ability to convert and manipulate documents)
On-stop & credit limit tracking
Track your customer's credit / exposure limit and automatically create tasks for Collectors / Account Managers and, or, apply stop codes based on limit availability
WORKING CAPITAL MANAGEMENT
Automated Working Capital Management emails and statements.
Automated Working Capital Management emails and statements.
Email Tracker
A copy of each email sent from CreditForce as well as each email received is stored in the CreditForce communications history for a complete audit trail.
Multi-currency with on-demand conversion
Full multi-currency support with functions to allow on-demand conversion.
Reports designed specifically for Working Capital Management. All reports can be batched and distributed automatically.
Reports designed specifically for Working Capital Management. All reports can be batched and distributed automatically.
Automated internal notifications
Send automated reports and notifications to the wider business.
FDIM (Financial Document Image Management)
A complete financial document image management system is included to save copy bills and other finance related documents (includes ability to convert and manipulate documents).
Provisions
Set and monitor provisions.
Send reports / notifications for missing data.
Send reports / notifications for missing data.
Budget / estimate tracking
Set automatic notifications for when a matter is nearing the end of its budget.
Full activity auditing
Keep a complete audit trail of user activity to monitor your team's progress and evaluate the best method's of working.
Query management
An in-built and fully customisable system to handle query-management and drive workflow.
WEBDESK
Web based
Designed for personnel in sales, marketing and other customer facing roles, Webdesk allows all key accounts receivable data to be distributed to staff and reports to be fully automated. Sales personnel can directly update their projects time, cost and fees for accurate real-time forecasting wherever they may be.
ADDITIONAL INTERFACES
Cash Allocation
Automated cash allocation taking details of payments and matching them up to invoices. Available for Cashbook and Blackline, and potentially other systems.
CreditForce 360 Protection
Automated integration with credit rating agency databases including CreditSafe, Searches Group, Credit Assist, Experian, Equifax, Dun & Bradstreet etc.
In the current economic climate it is comforting to know that you can take steps to protect your firm’s assets.
Along side credit rating agency databases such as Credit Safe, CreditForce 360 Protection gives you total peace of mind, with the ability to provide all-round protection for your working capital and collections / accounts-receivable balances, together with a complete understanding of the potential risk of loss to which your firm is exposed.
Take advantage of your credit rating agency's on-going monitoring services, and:
- Automatically receive information on CCJ’s, changes in risk ratings and new credit reports
- Define workflow to route details of changes in risk to whomever needs to be informed, immediately when the information is received
- Analyse your portfolio of WIP and collections / accounts receivable by industry, risk category and probability of late payment etc
- Automatically set and monitor exposure limits
- Automatically capture and monitor changes to your client's credit rating
The benefits are greater control, reduced write-offs, and better working practices.
CreditForce Insights
Financial reporting and dashboards to help tell a visual story.
CreditForce Insights can transform the value delivered by your finance and HR departments with best-in-class reporting on revenue, realisation, profitability analytics, HR, general ledger and accounts payable. With CreditForce Insights you will always know the true health of your business and plan for the future in confidence by working with the complete picture.
Setting business strategy and forecasting ahead has historically involved a good deal more guesswork than most companies would care to admit. With the disconnected streams of data in multiple software systems, there has always been a gap in connecting the dots and finding the deeper correlations that are affecting the performance of your business.
CreditForce Insights changes all that. By seamlessly connecting the vast untapped potential of your data, CreditForce Insights builds a breath-taking picture of the health of your business in real-time. Now you can see the true state of your business’s financial and HR performance in an instance. Easily understand and communicate the issues through fully interactive dashboards and reports that accurately highlight the bottlenecks and issues that are holding your business back from its true potential.
Use CreditForce Insights to track any KPI or metric that matters to your organisation, with interactive, drill-down features that allow native language search queries and puts informed decision making central to process optimisation and improvement. The possibilities are endless.
Ebilling
Many organisations are using eBilling to render their invoices to their customers and clients.
CreditForce eBilling integrates with the leading eBilling agencies such as TRE eBilling Hub and Aderant BillBlast to monitor the progress (or otherwise) of invoices through the payment cycle completely automatically.
The integration is effected via the host’s web services and will track when:-
- Invoice has entered the eBilling cycle
- Invoice has been approved for payment , subject to adjustments
- Invoice has been approved for payment in full
- Invoice has been rejected.
CreditForce eBilling workflow rules can be defined to email any persons within your organisation who need to be updated with information on the status of specific invoices e.g. if very high value invoices have been rejected, so that immediate steps may be taken to correct the situation.
Invoice Despatch Tracker
Keep a track of the exact date the invoice was sent to a client.
For many of our legal industry clients, the sending out of invoices is the responsibility of the Partners or the Partners’ Executive Assistants. This can be an issue for Collectors as, although the invoice may appear in the A/R ledger, they will not always know if an invoice has been despatched.
The CreditForce Invoice Despatch Tracker will:
- Capture the date an invoice has been sent from a mailbox
- Capture a copy of the despatch email into the CreditForce Communications History
- Capture the email address(s) and assign a default contact to the invoice
- Have the potential to identify whether there is a need for AML checking and can create a new letter of engagement
- Initiate appropriate “workflow”
- Save copies of the attachments on the email into FDIM (the in-build Financial Document Imaging Management system)
- Avoids time-wasting or embarrassment for partner, finance teams and collectors
POWERED BY
GLƱEON
All Innovation Software products are supported by GLƱEON, our universal common database model, designed to help you bring multiple data sources together with ease.
"Dealing with Innovation Software is not like other vendors. You are not a number - they know us; they know our installation, they react, I am a person and feel they really care about my issues."
